Experience: why should you trust me?

My name is María Alejandra Ramirez Serrano, I´m 49 years old and in 2000 I became Bilingual Executive Secretary / Assistant in the Argentine Institute of Executive Secretaries (IASE). Since I began my studies I have been developing in the exciting task of accompanying the growth of a business and have worked in different branches, adapting to the needs and requirements of each sector.

After 20 years of work building a solid base as an assistant and secretary, I decided to diversify my career to offer my services as a virtual assistant and collaborate with the development of new business. My objective is to become the fulcrum (or directly “be the leg in which you can support”) of those professionals and companies who need a reliable person and a quality service that suits the social and technological environment.

DOWNLOAD CV

How can I help you? Know the services I offer:

Executive support

  • Writing and typing letters, reports, presentations, texts

  • Design and assembly of PPT presentations

  • English <> Spanish document translations

  • Proofreading and editing texts in English and Spanish

  • Administration and personnel management and labor agenda with sending reminders (appointments, consultations, meetings, etc.) Administration and management of personal and work schedules with reminders

  • Travel and / or vacation Logistics

Administrative support

  • Creating, monitoring and updating database

  • Email Management

  • Finding information online

  • Implementation, monitoring and management of orders and / or reservations

  • Scanning documents

  • Personal Administrative procedures (schools, universities, medicine, etc.)

  • Professional call receiving

  • Reception and reporting of orders, shifts, hearings and / or reservations

  • Customer complaints, suggestions and opinions

  • Satisfaction surveys

  • Support in all possible areas of administration with only a call or email.

  • Scheduling appointments and / or shifts (doctors, psychologists, lawyers, etc.)

  • Assistance in organizing and planning tasks

  • Community manager: answers to social networks queries

Commercial support

  • Creating, monitoring and updating database

  • Email Management

  • Finding information online

  • Implementation, monitoring and management of orders and / or reservations

  • Scanning documents

  • Personal Administrative procedures (schools, universities, medicine, etc.)

  • Professional call receiving

  • Reception and reporting of orders, shifts, hearings and / or reservations

  • Customer complaints, suggestions and opinions

  • Satisfaction surveys

  • Support in all possible areas of administration with only a call or email.

  • Scheduling appointments and / or shifts (doctors, psychologists, lawyers, etc.)

  • Assistance in organizing and planning tasks

  • Community manager: answers to social networks queries

Trust my job