Excellence, results and absolute reserve through
a virtual, comfortable and accessible service.

A trusted assistant with experience, efficiency
and the flexibility of a virtual service.

An efficient and personalized service tailored
to each professional and business.

Experience: why should you trust me?

My name is Alejandra Ramirez Serrano, and since the year 2000, I have been dedicated to the field of executive support, contributing to the growth and development of various business ventures. Throughout my career, I have worked across multiple departments, consistently demonstrating adaptability and a keen understanding of the distinct needs and operational dynamics of each sector.


With over two decades of experience as an executive assistant, I have progressively expanded my professional profile by incorporating virtual assistance services and actively contributing to the development of new projects. This evolution has enabled me to deliver a more versatile and responsive support service, aligned with the evolving demands of professionals and organizations. My commitment is to provide high-quality assistance that reflects the challenges and opportunities of today’s social and technological landscape.

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How can I help you? Know the services I offer:

Executive support

  • Writing and typing letters, reports, presentations, texts

  • Design and assembly of PPT presentations

  • English <> Spanish document translations

  • Proofreading and editing texts in English and Spanish

  • Administration and personnel management and labor agenda with sending reminders (appointments, consultations, meetings, etc.) Administration and management of personal and work schedules with reminders

  • Travel and / or vacation Logistics

Administrative support

  • Creating, monitoring and updating database

  • Email Management

  • Finding information online

  • Implementation, monitoring and management of orders and / or reservations

  • Scanning documents

  • Personal Administrative procedures (schools, universities, medicine, etc.)

  • Professional call receiving

  • Reception and reporting of orders, shifts, hearings and / or reservations

  • Customer complaints, suggestions and opinions

  • Satisfaction surveys

  • Support in all possible areas of administration with only a call or email.

  • Scheduling appointments and / or shifts (doctors, psychologists, lawyers, etc.)

  • Assistance in organizing and planning tasks

  • Community manager: answers to social networks queries

Commercial support

  • Payment of services and taxes

  • Transactions and marketing via Mercado Libre

  • Purchases management and administration

  • Dissemination / Circulation of products and services. Commercial line providing company information, products and services.

  • Collection management and monitoring

  • Budget requests

  • Cost, cash flow and stock control

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